How Hain Celestial Group is innovating during COVID-19

In This Article:

Yahoo Finance’s Myles Udland, Julie Hyman, and Brian Sozzi speak with The Hain Celestial Group CEO & President, Mark Schiller, about how the company is faring amid COVID-19.

Video Transcript

BRIAN SOZZI: Hain Celestial has been one of the hottest food stocks around during the pandemic, notching a 44% year-to-date gain. Let's bring in Hain Celestial CEO Mark Schiller for more insight into that big move.

Mark, good to finally speak with you here. In reviewing Hain's year, I do get the sense it hasn't been all pandemic-- pandemic-driven. It's very much a lot of operational things you and the team have done this year to turn this company around. How different, in fact, is Hain going into '21-- 2021 compared to when it started at the end of 2019?

MARK SCHILLER: Yeah, thanks for having me on. I appreciate it. We have been in the midst of a transformation for the last two years since I started. There was a lot of complexity and a lot of work to be done in terms of just moving from a holding company to more of an operating company, so getting the customer service right, getting a much simpler organization to do business with for our customers, and getting systems and processes in place that would allow us to be kind of a stable growth company.

We had done a lot of things prior to the pandemic, reducing unprofitable businesses and individual items that were losing money, simplifying the number of sales forces we had, the number of IT systems we had. And so a lot of the heavy lifting happened before the pandemic, and we had just started accelerating our marketing and innovation. And then, of course, when the pandemic hit and more eating occasions went into the house, it accelerated from there.

MYLES UDLAND: And so then, you know, kind of building off of that, Mark, when you think about how the business changed because of the pandemic, did it change any of your plans that you guys had, because it was a multiyear process that you were looking at, you know, going back to 2019? Did it change any of those plans, given the trends that we've seen change and maybe some ones that you maybe think might stick here?

MARK SCHILLER: Certainly, we had to spend a lot more time making sure our employees were safe, making sure we had backup sources of supply and that we weren't going to see any disruptions. But we serviced the business so well during the pandemic while others struggled that we were able to bring innovation to market and pick up space at retail. We were marketing to the consumer to cement those relationships.

And we saw a very significant increase in our household penetration and our repeat rate as a result of that. So we've been a beneficiary of good kind of prework, if you will. And I think as we come out of the pandemic on the back end sometime in '21, that money that we've spent against the consumer, the innovation that we've brought to market, we think, is going to really pay dividends for us.