J.D. POWER NAMES TWO SOUTHWEST RAPID REWARDS CREDIT CARDS ISSUED BY CHASE AS THE TOP CO-BRANDED AIRLINE CREDIT CARDS FOR CUSTOMER SATISFACTION

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Southwest Rapid Rewards Premier Credit Card ranks No. 1, and the Priority Credit Card ranks No. 2 in Customer Satisfaction

DALLAS, Nov. 19, 2024 /PRNewswire/ -- The Southwest Rapid Rewards? Premier and Priority Credit Cards issued by Chase1 are recognized for their commitment to Cardmembers by being named the top two Co-Branded Airline Credit Cards for Customer Satisfaction in the J.D. Power 2024 U.S. Credit Card Customer Satisfaction Study2. The Premier Credit Card is first for Customer Satisfaction among Airline Co-Branded Credit Cards, and the Priority Credit Card is second.

The Southwest Rapid Rewards Credit Cards issued by Chase earned the top spots in five study dimensions for its segment. The Southwest Rapid Rewards Premier Card achieved No. 1 in Account Management, Benefits, Terms, and Rewards Redeeming, while the Southwest Rapid Rewards Priority Card achieved No. 1 in Rewards Earning. (PRNewsfoto/Southwest Airlines Co.)
The Southwest Rapid Rewards Credit Cards issued by Chase earned the top spots in five study dimensions for its segment. The Southwest Rapid Rewards Premier Card achieved No. 1 in Account Management, Benefits, Terms, and Rewards Redeeming, while the Southwest Rapid Rewards Priority Card achieved No. 1 in Rewards Earning. (PRNewsfoto/Southwest Airlines Co.)

The Southwest Rapid Rewards Credit Cards issued by Chase earned the top spots in five study dimensions for its segment. The Southwest Rapid Rewards Premier Card achieved No. 1 in Account Management, Benefits, Terms, and Rewards Redeeming, while the Southwest Rapid Rewards Priority Card achieved No. 1 in Rewards Earning. The 2024 study, which was conducted between June 2023 and June 2024, is based on responses from 38,852 credit card customers.

"Our strong partnership with Chase allows us to offer some of the best airline cards in the industry, giving our Customers additional travel and earn benefits on top of those they receive as Members of our award-winning3 Rapid Rewards program," said Jonathan Clarkson, Vice President & Chief Product Officer at Southwest Airlines. "This distinguished honor reflects our unwavering commitment to Cardmembers."

"This industry recognition is a testament to our commitment to delivering outstanding service to our Cardmembers. Our longstanding partnership with Southwest Airlines continues to set the standard for excellence for co-branded airline credit cards and provides our customers with best-in-class benefits and experiences," said Matthew Schlitz, Managing Director and Head of Southwest Credit Cards at Chase.

This recognition comes on the heels of Southwest Airlines Co. (NYSE: LUV) receiving top honors and the leading Economy Class Customer Satisfaction distinction in the J.D. Power 2024 North America Airline Satisfaction Study2; receiving a No. 1 ranking on Newsweek's 2024 America's Best Customer Service list in the Airlines and Low-Cost Airlines subcategories; being named to Newsweek's America's Most Responsible Companies list for the second year in a row; and being listed on Fortune World's Most Admired Companies? 2024 list4.

Exclusive Cardmember Benefits
Southwest Rapid Rewards Priority, Premier, Plus, and Business Cards offer Cardmembers exclusive benefits: